Frequently Asked Questions
Everything you need to know about shopping at Preppers Shop.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on your location and order weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Absolutely. Preppers Shop is committed to sustainability and fair labor practices. We partner only with manufacturers who meet our strict environmental and ethical standards.